Canva Schedule FAQs
What is Canva Schedule?
Canva Schedule is a scheduling tool by Canva, that empowers users to create and schedule amazing content and posts for social media.
Schedule is beautifully simple, it’s the most visual and enjoyable way to create engaging content and manage your social media strategy.
You simply craft your post, then choose where and when you want to post it.
All your accounts in one beautiful calendar. It’s social media management made simple.
Who is it for?
Canva Schedule is for anyone who aspires to publish great content to social media – personally or professionally.
Whether you’re building a personal following, managing several social accounts for an employer or simply just enjoy sharing great content with your friends, Canva Schedule has you covered.
Canva Schedule is a part of the feature set of the Canva Pro subscription. Users can sign up to Canva Pro through all of the usual ways & access Schedule via the Publish menu.
Which accounts does it support?
Canva Schedule currently supports the following accounts:
- Facebook Pages
- Facebook Groups
- LinkedIn Profiles
- LinkedIn Pages
With more coming very soon.
What options do I have to post?
Schedule has three posting options:
- Add to Queue
- Post Now
What does add to queue mean?
Your queue is a list of posts created by you, to be posted to your social audience at the times defined by you.
By setting the times you’d like to regularly post at (your ‘queue calendar’), you can then easily & quickly add new posts to your queue, saving you time from manually picking a time on each occasion.
What is my queue calendar?
Your Queue Calendar is the list of times your queued posts will be delivered to the platform at.
We provide default times for each social platform based on our research of the best times to post to social media but you can configure it to any custom times you like.
You can find your Queue Calendar inside Settings.
What does schedule mean?
You can schedule a post for any day at any time – this means you can pick the exact date and time your post is delivered to social media at.
Scheduling is perfect for those occasions where posts need to be delivered on a particular day or time of day such as wishing your audience ‘Happy Thanksgiving’ or announcing the start of a sale on your website.
What is drafts?
‘Drafts’ is where all your draft posts live! You can save any post as a draft to revisit it, edit & post it later by closing the Post Editor and confirming the dialog.
Drafts are perfect for when you’ve been struck by that perfect idea for a post but want to save it for later.
What is history?
‘History’ is where you can browse all of your previous posts across all of your platforms.
You can ‘Reschedule’ previous posts from within History – perfect for getting the most out of those high-performing posts!
What is the difference between ‘Week’ view & ‘Your schedule’ view?
‘Week’ view is a full view of the calendar week, every hour cell for every day, including the hours where you have posts, past & pending, and those where you have none scheduled yet.
‘Your schedule’ view is a view of only the hours of the week where you have queue times and posts, both past and pending. This is great for when you want a clear and concise picture of your social media roadmap for any given week.
Why does the Canva Editor in Schedule look different?
As you may know, we recently launched our amazing Canva 2.0, which took your existing Canva experience and gave it a bunch of great new features, along with a fresh new look.
Currently, Canva Schedule is using our first version of the Canva Editor – which of course still allows you to create beautiful, eye-catching designs for social media.
How do timezones work?
When setting the timezone for your social media account, your posts will always be delivered at the time you select – for your chosen timezone.
You can change your timezone for any of your accounts by visiting ‘Edit queue calendar’ in settings.
What happens when I ‘Remove Authorization’?
When you remove authorization – it means you have revoked Canva’s permission to post to that social network on your behalf.
This means that any scheduled or queued posts will not be posted for you, after this point, so take care and ensure you are certain before using this option.
You can of course re-add any Profile, Page or Group at any later time.
You can remove authorisation by visiting Settings -> Manage Accounts and clicking the account you wish to act on.
What happens when I ‘Unlink queue’?
When you unlink a social media queue, it will remove it from Schedule without removing Canva’s permission to post to that platform.
For example, if you were managing three Facebook Pages on Schedule but no longer need to manage one of them, you should ‘Unlink’ it. This will remove it from Schedule and, importantly, means that the other two Pages you manage will not be affected.
This does mean that any scheduled or queued posts will not be posted for you, after you ‘Unlink’, so take care and ensure you are certain before using this option.
You can of course re-add any Profile, Page or Group at any later time.
You can unlink a queue by visiting Settings -> Manage Accounts and clicking the account you wish to act on.
What are the posting limits?
Each platform that Schedule can integrate with imposes its own limits on how many characters & images can be posted to it.
While the limit on the number of posts per day varies per platform. As an example, LinkedIn does not allow more than 25 uploads per day.
These limits are as follows:
How many accounts can I add?
All Canva Schedule users can add up to 20 accounts in total. There are some limitations however. Restrictions of the Facebook, Twitter & LinkedIn APIs mean that you can only add one Profile per account.
You can however add as many Facebook Pages & Groups, LinkedIn Pages and Pinterest boards, as you like, up to the limit of 20.
For the typical user there spread of linked accounts might look like this:
- 5 Facebook Pages
- 2 Facebook Groups
- 1 Twitter Profile
- 4 Pinterest board
- 1 LinkedIn Profile
What happens when I pause my schedule?
All posting will be halted immediately, until you unpause your schedule.
Queued posts, upon unpausing, will be reshuffled to the next queue slots and posted as normal.
Any scheduled posts that were due to be posted during the paused period will not be posted. You can reschedule these for a later time once you unpause your schedule.
You can pause your posts by visiting Settings -> Pause your schedule and choosing the account you wish to act on.
What happens if I clear all posts?
If you clear all posts, all of your future posts will be removed and will not be posted. This will not affect past posts, they will still be present on your social feeds.
If you clear all posts, it cannot be undone, so take care when considering this option.
What happens if I cancel Canva Pro?
Canva Schedule is a feature of your Canva Pro bundle. If you cancel Canva Pro, you will lose access to Canva Schedule.
If you do cancel Canva Pro, your queue and scheduled posts will be paused and your post data is retained, so you can easily resubscribe at any time to resume posting great content to your social channels.
What happens to designs I create inside Schedule?
You can create beautiful, eye-catching posts for social media inside Canva Schedule, using our Canva integration.
Designs created inside Schedule, however, are not saved to your Canva account. This is a current limitation of our Canva integration API and we aim to improve this in the future.
Is Canva Schedule available on mobile?
Canva Schedule is only available on Web for now but we are currently exploring bringing it to our mobile experiences as soon as possible.