Content ID claim
If you posted a video on YouTube, Facebook, or Instagram with premium music, you may receive a content ID claim if you did not verify your license. Receiving a content ID claim means you are not a recognized license owner of the content that you uploaded.
To avoid content claims on YouTube, make sure to do the following:
- Only upload videos with paid and verified music licenses.
- Only upload videos to the YouTube account that you used when you verified your music. YouTube only recognizes the account connected to your Canva account as the verified license owner.
- If you are using the same music track on several videos, purchase separate licenses for each, as each license is only valid for one-time use.
Clearing content ID claims
If you purchased a license but still received a content ID claim, here are your options:
- Check if you used the correct YouTube account when you verified your music, and download the video again to clear the claim. If you used a different YouTube account, your one-time license is already consumed, so purchase a new one.
- Dispute the claim. Disputes are processed in 24-48 hours, so we recommend the first option to get the claim released. If you choose to dispute instead, and the claim is still not cleared after 24-48 hours, email your purchase invoice ID to Epidemic Sound at [email protected].