App accessibility

Canva is available 24 hours a day, 7 days a week.

However, in rare cases of Canva being down or inaccessible, the first thing to check is our Status Page. If Canva is experiencing issues, the Status Page will show it. Kindly wait until this is resolved as our engineers are always doing their best to fix issues as soon as possible.

If the Status Page says “All Systems Operational” but you’re still having issues accessing the app, you can head over to our Something’s Not Working page and see if there are any solutions to your issue. You can also contact our Support Team by accomplishing a form from there.

Proceed to next guide: Privacy and security