Welcome! How can we help?

Sorry, there are no results.


Creating Your Design

Canva for Work

Team Settings

Billing and Plans

Downloading, Saving & Sharing

iPad & iPhone Apps




Grids and Frames


Text and Textholders



Illustrations and Icons

Shapes and Lines


Page Setup


Reset your password

Canva Glossary

Nonprofit Program

Log In and Out

Transferring designs

Getting Started with Canva for Work

Brand kit

Uploading fonts

Resize your design

Team Templates

Free Content

Create an Animation

Creating a Canva Team

Setting up your Canva team

Adding and removing members

Roles and Permissions in Canva

Change your team name

Canva for Work Plans

Purchasing premium elements


Payment Options

Change/Cancel your Canva for Work Plan

Canva for Work Trial


Download quality

Advanced download options

Sharing your design



iPad App

iPhone App

Apply to contribute

File Transfer Protocol (FTP)

Managing Media

Managing Payouts

Contributor FAQ's



Terms of Use

Send us a Legal query

Something's not working

Using online printing sites

Designs you create on Canva can be printed using online printing websites such as Vistaprint.com, Staples.com, or Moo.com.

These online printing sites support a variety of file formats for uploaded designs. For best quality print, Canva recommends downloading your design using the PDF: for print file format, as this downloads at 300 dpi which is professional print quality.

Canva downloads all designs using the RGB color profile. Most online print services should support printing in this format however if you do need to convert your file, you can do so here:  Convert RGB to CMYK

If your print design file appears blurry when uploaded to online printing sites such as Vistaprint.com, Moo.com or Staples.com, try these troubleshooting steps to resolve the issue:

  1. Ensure you are downloading your design with the PDF: for print file type.
  2. Ensure that your file name doesn’t contain any full stops or special characters.
  3. Double the dimensions of your design to make the design bigger and clearer for print.
  4. Reach out to the online printing site you used and report you are having an issue.
  5. Ask for a print proof to test print the design.
note: Designs uploaded on Vistaprint will appear blurry because the preview screen is low resolution.

Was this article helpful ?

Not really Yes, thanks