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Managing sales and payment

Where can I check my sales?

To access your Sales page, follow the same steps in accessing your Contributor tab:

  1. Switch to Contributor brand.
  2. Go to Account settings.
  3. Click on the Sales tab.
  4. In the Sales page, toggle the Date drop-down button to select the month you’d like to view.

You will see 2 earnings tabs: Royalty Earnings and Subscription Earnings. Royalty earnings will display the list of images with their corresponding Media IDs, licenses users purchased for them, and what you’ve earned. The Subscription Earnings will show you your revenue share from Photos Unlimited subscription sales.

How are my images priced in Canva?

Canva users can choose between three licenses:

  • $1 USD under the One Design Use License
  • $10 USD under the Multi-Use License
  • $100 USD under the Extended License.

Canva also offers images via the Photos Unlimited subscription which provides images to users under the Photos Unlimited terms. Photos Unlimited is available for $12.95 USD per month or $9.95 per month when paid annually. 

Canva may choose to change these prices from time to time in its discretion. This may include bundling Photos Unlimited together as part of a package deal with other Canva products.

Canva may choose to sell these licenses and subscription products in the local currency (instead of in USD) of the jurisdiction where they are sold. If this happens, Canva may elect to sell the licenses at different prices in different jurisdictions. Your royalty rate will be calculated based on whatever sale price Canva sets.

What is Canva’s royalty rate?

Individual license sales

The Canva royalty rate is 35% of the sale price of the various Canva licenses. Even where sales of the licenses occur in a currency other than USD, your royalties will be paid in USD.

Photos Unlimited

For images sold in the Photos Unlimited subscription, the royalty rate paid to contributors is 50% of net revenue earned by Photos Unlimited (minus taxes and payment processing fees). The 50% share is paid proportionally to each contributor, based on the total number of downloads of a contributor’s images as a proportion of the total number of downloads.

For example: If 50% of the net revenue (minus taxes and payment processing fees) earned by Photos Unlimited during a calendar month is $1 million, and the total number of downloads during that accounting period was 2,000,000 downloads, then the amount attributed to each downloaded image would be 50c. If a contributor had 100 downloads of their images as part of the subscription during that month they would earn $50.

Other subscriptions

For images used under other Canva subscriptions, royalties are paid proportionally to each contributor based on the total number of usages of a contributor’s assets as a proportion of the total number of usages for all assets.

Asset types’ usages are weighted differently so that contributors get fairly compensated for their work. The weightings work as follows:

  • Photos, graphics, illustrations, graphics vectors and illustrations: 1 weight
  • Audio tracks and video: 3 weights

We’ll provide Contributors regular updates on the size of the royalty pool on an on-going basis. As of April 2020, the total royalty pool is $9.5 million USD on an annualized basis. This number will continue to grow proportionally with the growth of Canva’s subscription base.

How do I set up my payment details?

Set up your payment details in your Payments page by following the steps below:

  1. Switch to your Contributor Brand. Click your profile name at the top left corner of the Canva homepage side panel and choose your Contributor Brand name.
  2. Go to Account settings.
  3. Go to the Payments tab.
  4. Click on the drop-down button beside the Payout Method field and choose from Paypal, Skrill or Payoneer.
  5. Enter your payout identifier email address.
  6. Click on the Save payout details button.

What are your payout methods?

Paypal, Payoneer, and Skrill are the only payout methods we support at the moment.

note: To find out how to create accounts for these payment methods, click on the following links to get redirected to their dedicated articles: Paypal, Payoneer, and Skrill.

How does the Payout Threshold Work?

Each month, we calculate your total royalty balance (all earned royalties minus payments) up to the end of the previous month. If that amount is above the default $100 payout threshold, we’ll send you payment.

If you want to receive your payment on time, please don’t change the default payout threshold of $100.

On the other hand, if you prefer to receive payments even if your earnings are less than $100, you can lower your payout. However, take note that payments below $100 incur a $2 fee (per payment).

When do I get paid?

We pay royalties each month. Payments go out by the 15th of the month, but it’s often earlier than this.

How do I check my previous payments?

You can find a record of previous payments Canva sent you at the bottom of the Payment page. Details such as the date, payment type, account reference, transaction ID, tax, and the amount paid can be seen here.

note: You can access the link to the Payments page through the same steps outlined from the setting up your payment section.

My royalty balance is above $100 USD, why am I still not getting paid?

This is a common complaint and is caused by misunderstanding the payout threshold. The payout threshold is a trigger for payment and won’t affect the ‘amount’ of your payment. Sometimes contributors with this misunderstanding constantly raise their payout threshold and confusing it with a ‘withdrawal amount’ as you’d expect at a bank. 

There’s no need to constantly adjust your payout threshold. Just set it at the amount you’d like and leave it there.

Can I receive my earnings even if it’s below the $100 USD threshold?

Yes, just lower your payout threshold. But note that payments below $100 incur a $2 fee (per payment).

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