Managing sales and payment
How do I setup my payment details?
First, switch to your Contributor brand if you haven’t already.
To switch to your Contributor brand, click on the drop-down button on the upper left side of the Canva homepage where it usually says your name. The drop down should list your Personal brand and Contributor brand.
Once you’ve clicked your Contributor Brand, go back to the same menu and choose Account settings. Click on the Admin tab and then on the View payments link. You should be able to set up your payment details there.
How does the Payout Threshold Work?
Each month, we calculate your total royalty balance (all earned royalties minus payments) up to the end of the previous month. If that amount is above your payout threshold, we’ll send you payment.
If you prefer to receive payment less frequently, you can raise your payout threshold up to a maximum of $10,000. If you prefer to receive payments more frequently and you’re earning less than $100 per month, you can lower your payout threshold but note that payments below $100 incur a $2 fee (per payment).
What are your payout methods?
Paypal, Payoneer and Skrill are the only payout methods we support at the moment.
When do I get paid?
We pay royalties each month. Payments go out by the 15th of the month, but it’s often much earlier than this.
Where can I check my sales?
Just like setting up your payment details, make sure you’ve switched to your Contributor brand to access the Sales page. You’ll be able to find the links to the Payments and Sales page by going to your Settings page.
How do I check my previous payments?
You can find the previous payments Canva sent you at the bottom of the payment page. Details such as the date, payment type, account reference, transaction ID, and the amount paid can be seen here. The link to the payments page can be accessed through the Admin tab under the Account settings page. Be sure you’ve switched to your Contributor Brand first.
How are my images priced in Canva?
Canva users choose between three licenses:
- $1 USD under the One-Time Use License
- $10 USD under the Multi-Use License
- $100 USD under the Extended License.
What is Canva’s royalty rate?
The Canva royalty rate is 35%. All prices and royalties in USD.
My royalty balance is above $100 USD, why am I still not getting paid?
This is a common complaint and is caused by a misunderstanding of the payout threshold. The payout threshold is a trigger for payment and won’t affect the ‘amount’ of your payment. Sometimes contributors with this misunderstanding constantly raise their payout threshold confusing it with a ‘withdrawal amount’ like you’d expect at a bank. There’s never any need to constantly adjust your payout threshold. Just set it at the amount you’d like and leave it there.
Can I receive my earnings even if it’s below the $100 USD threshold?
Yes, just lower your payout threshold. But note that there’s a $2 USD fee per payment that we send that’s under $100.