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Managing sales and payment

How do I setup my payment details?

First, switch to your Contributor brand if you haven’t already.

To switch to your Contributor brand, click on the drop-down button on the upper left side of the Canva homepage where it usually says your name. The drop down should list your Personal brand and Contributor brand.

Once you’ve clicked your Contributor Brand, go back to the same menu and choose Account settings. Click on the Contributors tab and then on the View payments link. You should be able to set up your payment details there.

How does the Payout Threshold Work?

Each month, we calculate your total royalty balance (all earned royalties minus payments) up to the end of the previous month. If that amount is above the default $100 payout threshold, we’ll send you payment.

If you wish to receive your payment on time, please don’t change the default payout threshold of $100.

On the other hand, if you prefer to receive payments and you’re earning is less than $100, you can lower your payout threshold but note that payments below $100 incur a $2 fee (per payment).

What are your payout methods?

Paypal, Payoneer, and Skrill are the only payout methods we support at the moment.

note: To find out how to create accounts for these payment methods, click on the following links to get redirected to their dedicated articles: Paypal, Payoneer, and Skrill.

When do I get paid?

We pay royalties each month. Payments go out by the 15th of the month, but it’s often much earlier than this.

Where can I check my sales?

Just like setting up your payment details, make sure you’ve switched to your Contributor Brand to access the Sales page. You’ll be able to find the links to the Payments and Sales page by going to your Settings page and proceeding to the Contributors tab.

How do I check my previous payments?

You can find the previous payments Canva sent you at the bottom of the payment page. Details such as the date, payment type, account reference, transaction ID, and the amount paid can be seen here. The link to the payments page can be accessed through the Contributors tab under the Account settings page. Be sure you’ve switched to your Contributor Brand first.

How are my images priced in Canva?

Canva users choose between three licenses:

  • $1 USD under the One-Time Use License
  • $10 USD under the Multi-Use License
  • $100 USD under the Extended License.

Canva may choose to sell these licenses in the local currency of the jurisdiction where they are sold instead of in USD. If this occurs, Canva may elect to sell the licenses at different prices in different jurisdictions. Your royalty rate will be 35% of whatever sale price Canva sets.

What is Canva’s royalty rate?

The Canva royalty rate is 35% of the sale price of the various Canva licenses. Even where sales of the licenses occur in a currency other than USD, your royalties will be paid in USD.

My royalty balance is above $100 USD, why am I still not getting paid?

This is a common complaint and is caused by a misunderstanding of the payout threshold. The payout threshold is a trigger for payment and won’t affect the ‘amount’ of your payment. Sometimes contributors with this misunderstanding constantly raise their payout threshold confusing it with a ‘withdrawal amount’ like you’d expect at a bank. There’s never any need to constantly adjust your payout threshold. Just set it at the amount you’d like and leave it there.

Can I receive my earnings even if it’s below the $100 USD threshold?

Yes, just lower your payout threshold. But note that there’s a $2 USD fee per payment that we send that’s under $100.

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