Print Customer Happiness Policy
100% Customer Happiness is our goal.
We care deeply about you and want to make things right, always. In the event of an error on our end, we’ll fix it asap.
To help us make you happy, here’s what you need to do:
- Shout out and tell us! Fill out this form and let us know about the issue within thirty (30) days from the time you receive the order. Pictures help!
- The Fix: Let us know if you need a replacement, refund or credit. If you are unsatisfied in any way, just let us know and we’ll work with you on a solution.
- Time: We’re here for you 24/7, and we’ll get back to you in 4 hours or less with a reply. Fill out the support form and we will get back to you quickly.
We can’t thank you enough for using Canva for your designs and print projects.