Welcome! How can we help?

Sorry, there are no results.


Getting Started

Creating Your Design

Canva for Work

Team Settings

Billing and Plans

Downloading, Saving & Sharing


Canva Print

Canva for Android

Canva for iPhone

Canva for iPad


Contact us

Introduction to Canva

Design with Canva

Publish Anywhere

Working as a Team

Good to Know



Grids and Frames

Text and Textholders



Illustrations and Icons

Shapes and Lines


Page Setup


Reset your password

Canva Glossary

Nonprofit Program

Log In and Out

Transferring designs

Getting Started with Canva for Work

Brand kit

Uploading fonts

Resize your design

Team Templates

Free Content

Create an Animation

Creating a Canva Team

Setting up your Canva team

Adding and removing members

Roles and Permissions in Canva

Change your team name

Billing for China

Purchasing premium elements


Payment Options

Change/Cancel your Canva for Work Plan

Canva for Work Trial


Download quality

Advanced download options

Sharing your design



Preparing Photos for Canva

Preparing Vectors for Canva

File Transfer Protocol (FTP)

Contributor FAQ's

Contributor Help

Preparing your design for print

Manage and Track Your Order

Sending your design to print

Product Information

Pricing Information

Design Guidelines

Print Customer Service Policy

Shipping Information

Create your design on Android

Search for Android

Photos for Android

Objects for Android

Text for Android

Billing for Android

Saving and sharing for Android

Create your design on iPhone

Layouts for iPhone

Search for iPhone

Photos for iPhone

Objects for iPhone

Text for iPhone

Saving and sharing for iPhone

Billing for iPhone

Create your design on iPad

Search for iPad

Photos for iPad

Objects for iPad

Text for iPad

Billing for iPad

Saving and sharing for iPad



Terms of Use

Send us a Legal query

Customer support

Something's not working

Print Orders Invoice

You can access all your past print orders and track order progress via “Your account settings” section when logged in to Canva. If you go the “Print Orders” tab, your current and past orders can be viewed here, including the design preview to help identify orders quickly as well as the status of your order.

Here’s how:

  1. Log in to Canva.
  2. Click on the small drop down arrow next to your profile name.
  3. Click on Account Settings.
  4. Go to the Print Orders tab.
  5. Click on the Order Number you wish to view.


Upon clicking the order number, this opens the order details modal where you can download the invoice or contact support. If you have any billing issues, simply click on the “Problem with your order?” button and let us know how we can help.


Was this article helpful ?

Not really Yes, thanks