Cancel print order
To cancel an order with Order Placed / Processing status:
- Click on your profile name from the top of the homepage side panel.
- Select Account settings.
- Open the Print Orders tab.
- Look for the order you’d like to cancel.
- Click on Cancel order under the Actions column.
- Select the reason for cancellation in the drop-down and press Cancel order. You’ll receive an email confirming your order cancellation and amount refunded.
To cancel an order with Printing status, reach out to us. Depending on how far production has gone, we can try stopping it and issue you a partial or full refund.