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Understanding your invoice

Every time you purchase something on Canva, we send an invoice to the email address connected to your account’s credit card. Every invoice is also added to the Invoices page in your Canva account.

note: Billing is immediate for purchasing premium elements, Canva credits, and Canva Print orders. Billing for Canva Pro subscriptions happens monthly or yearly depending on the selected plan.

Invoices list

In your account’s Invoices page, all purchases that are already billed and paid for will be shown. You will also see the date when your credit card was charged, the invoice number, and a “Paid” or “Failed” status.

To view each invoice in greater detail, click on View under the heading Invoice details.

note: For countries collecting GST, this is already included in the purchases you make in Canva.

If you’re subscribed to Canva Pro, your monthly/yearly subscription rate and your next billing date will be displayed on the right portion of your Invoices page.

For more information on how to access your invoice page, check out this article: Access your invoice.

note: If you’re having any issues with your invoices or if you see purchases you didn’t make or authorize, you may report it through the Something’s not working – Billing section.

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