Can’t access account email
If you can’t access your account email, refer below, depending on what applies to you:
You’re still logged in (or can still log in) to Canva
You’ve forgotten your registered email address
Go to our Forgotten email address troubleshooting article for details on how we can help you.
It’s a work email and you’ve left the company
If none of these work for you, fill out the form below to help us verify your identity:
We’ll get in touch as soon as possible and help update your account email from our end once we’re sure that you own the account.